Futures Recruitment Services

52 South Street

Chichester, West Sussex

PO19 1DS

 

01243 839286

Monday - Friday 8.30 - 5.30pm

jobs@futuresrs.co.uk 

Customer Relations Advisor

Chichester

£9.34 per hour

 

My client is a global leader retirement and Health investments based in Central Chichester and I am recruiting exceptional customer service people to join their team for 2019.

 

This is a long term temporary assignment with the potential to become a permanent position.  The client offers a competitive hourly rate along with excellent working conditions and fabulous benefits for permanent staff.  The hours of work are Monday – Friday 9am to 5pm.

 

You will spend most of your day taking inbound telephone enquiries from clients who are direct members of the Pension plans or third parties assisting with support to members.  There some administrative duties as well which include processing details and composing emails.

 

It is a fast paced environment and requires someone with a tactful, diplomatic mature along with excellent communication and interpersonal skills.  You will also need an aptitude and desire to learn more and develop your product knowledge through daily experience of dealing with the calls and enquiries you are handling on a day to day basis.  You will also have consistent mentoring from the team leaders in order to offer the highest rate of customer satisfaction.

 

Ideal Background:

  • Retail

  • Customer Service

  • Telesales

  • Reception

 

A passion for customer service and problem resolution with the confidence to communicate and build rapport with the customers in a call centre environment, previous experience would be advantageous but not essential.

 

Hourly pay of £9.34

So if you see your next career step with an organisation like this, we want to hear from you.

Contact Kirsty or Beverley to discuss - email: jobs@futuresrs.co.uk

This vacancy is advertised by Futures Recruitment Services who operate as an employment agency. Due to the high volume of applications received we are not able to reply to each personally and should you not hear from us within 7 days this means your application was not successful on this occasion.